Privacy Policy

At HomeworkSolverAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our homework assistance platform.

1. Information We Collect

Information You Provide Directly

• Contact Information: When you contact us, we collect your name and email address
• Homework Content: Text, images, and files you upload for homework assistance
• Subject Categories: Academic subjects you select for your homework
• Feedback: Any feedback or communications you provide

Information We Collect Automatically

• Technical Information: IP address, browser type, device information
• Usage Data: How you interact with our platform, pages visited, time spent
• Performance Data: Response times, error logs for service improvement

2. How We Use Your Information

Primary Uses

• Homework Assistance: Process your submissions using AI to provide solutions and explanations
• Service Improvement: Analyze usage patterns to enhance our AI models and user experience
• Communication: Respond to your inquiries and provide customer support
• Technical Operations: Maintain platform security and troubleshoot issues

AI Processing

Your homework content is processed using advanced AI models to generate solutions, explanations, and educational content. This processing is automated and designed to provide you with the best possible academic assistance.

3. Data Storage and Security

Storage Practices

• Secure Servers: Your data is stored on secure servers with encryption
• Access Controls: Limited access to authorized personnel only
• Backup Systems: Regular backups to prevent data loss
• Retention Policy: Homework data is retained for service improvement and user history

Security Measures

• SSL/TLS encryption for data transmission
• Regular security audits and updates
• Monitoring systems for unauthorized access
• Secure database configurations

4. Data Sharing and Disclosure

We DO NOT Share Your Data With:

• Educational institutions or schools
• Marketing companies or advertisers
• Data brokers or third-party sellers
• Social media platforms

Limited Sharing Scenarios

We may share your information only in these specific circumstances:

• Legal Requirements: When required by law or court order
• Service Providers: With trusted vendors who help operate our platform (under strict confidentiality agreements)
• Safety Concerns: To prevent harm or illegal activities
• Business Transfer: In case of merger or acquisition (users will be notified)

5. Your Rights and Choices

Data Control Rights

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal obligations)
• Portability: Receive your data in a portable format

Communication Preferences

• Opt out of promotional emails (service emails may still be sent)
• Adjust notification settings
• Request communication format changes

6. Cookies and Tracking

Types of Cookies We Use

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings and preferences

Third-Party Services

We may use third-party analytics and service providers that use cookies. You can control cookie preferences through your browser settings.

7. Children's Privacy

Our service is designed for educational use and may be used by students under 18. We take extra precautions with data from users under 13:

• We collect minimal personal information from children
• We encourage parental supervision for users under 13
• Parents can request access to or deletion of their child's data
• We do not knowingly collect personal information from children under 13 without parental consent

8. International Users

HomeworkSolverAI operates globally. If you are located outside your country of residence, please note:

• Your data may be transferred to and processed in different countries
• We maintain appropriate safeguards for international transfers
• We comply with applicable international privacy laws

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect:

• Changes in our services or business practices
• Legal or regulatory requirements
• Technological improvements

We will notify users of significant changes through:

• Email notifications to registered users
• Prominent notices on our website
• Updated "Last Modified" date on this page

10. Academic Integrity

11. Specific Jurisdiction Rights

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of personal information sales (we don't sell data)
• Right to non-discrimination for exercising privacy rights

European Union Residents (GDPR)

EU residents have rights under the General Data Protection Regulation:

• Right to data portability
• Right to restrict processing
• Right to object to processing
• Right to lodge complaints with supervisory authorities

This Privacy Policy is effective as of September 2, 2025 and governs your use of HomeworkSolverAI services.